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FAQ

No two replacement projects are the same. In order to figure out how much your window or door replacement project will cost, we will need to completely know your wants and needs. Schedule a free, in-home consultation and we’ll be able to offer you a free quote the day of your consultation. A Pella® design specialist will work with you to understand your plan, pick high-quality products and take measurements for your replacements.

In addition to making high-quality products in a variety of styles, we also offer payment and finance options to help make your replacement project affordable.

It’s our goal to make certain that we answer every one of your questions about windows and doors from Pella of Vancouver. We’ll take a look at all the features and choices available to you, including material choices and energy-efficient enhancements. To be sure we can cover it all, we recommend you schedule about two hours for your consultation session.

Installations of replacement windows and doors from Pella of Vancouver are led by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must sit through an extensive set of training courses so that your windows and doors are appropriately installed and adhere to Pella’s warranty criteria. You can learn more about your straightforward, no-guess installation day here.

Before they can be hired, Pella makes installers to pass a drug test and background check. Our installers are completely covered by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this affect you? Not only could you realize a drop in your heating and cooling costs, but you will help reduce your environmental impact.

The perk of Pella® vinyl windows is that you won’t have to paint them. They are made in a variety of colors, so you’ll find a color that complements your house. We do not recommend painting your vinyl products; this will invalidate your warranty.

Pella of Vancouver provides services and support that bigger stores simply don’t have. Our professional staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, comprised of a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” You just have to get ahold of our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work handling any issues.

There are a number of reasons why Vancouver-area people pick Pella of Vancouver for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other manufacturers who sell specifically through third-party channels, Pella of Vancouver has a dedicated window and entry door showroom. This unique way of doing business provides you a highly personal experience with the assistance of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Vancouver has a top-notch, energy-efficient and sturdy solution.