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FAQ

No two remodeling projects are the same. In order to figure out the budget for your window or door replacement project, we will need to fully know your wants and needs. Set up a free, in-home consultation and we’ll be able to offer you a free quote at your consultation. A Pella® design specialist will work with you to visualize your plan, pick high-quality products and take measurements for your replacements.

In addition to offering high-quality products in multiple styles, we also have payment and finance options to help make your replacement project affordable.

It’s our priority to make certain that we answer every one of your questions about windows and doors from Pella of Vancouver. We’ll review all the features and choices available to you, including material choices and energy-efficient enhancements. To make sure we can cover everything, we recommend you schedule about two hours for your consultation session.

Installations of replacement windows and doors from Pella of Vancouver are run by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must sit through an extensive set of training courses so that your windows and doors are appropriately installed and adhere to Pella’s warranty criteria. You can learn more about your straightforward, no-guess installation day here.

Before they can be hired, Pella makes installers to pass a drug test and background check. Our installers are completely protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and the majority of Canada. How will this impact you? Not only could you realize a drop in your heating and cooling costs, but you will help reduce your environmental impact.

The perk of Pella® vinyl windows is that you don’t have to paint them. They are made in a number of colors, so you’ll find a color that accompanies your house. We do not advise painting your vinyl products; this will invalidate your warranty.

Pella of Vancouver offers services and support that bigger stores simply don’t have. Our professional staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, comprised of a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” Simply contact our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work resolving the issue.

There are many reasons why Vancouver-area people pick Pella of Vancouver for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s expert Direct Sales Network. Unlike other companies who sell specifically through third-party channels, Pella of Vancouver has a dedicated window and entry door showroom. This distinct way of doing business provides you a personalized experience with the assistance of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Vancouver has a superior-quality, energy-efficient and sturdy solution.