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FAQ

No two replacement projects are the same. Between glass options, hardware and other features, our windows and doors are very customizable. We'll provide a free quote, so your clients will know how much their window or door replacement will cost. To get a quote, you can visit our showroom in Vancouver or contact us at 250-475-1277. 

 
 
 
 

A Pella® Expert InstallerSM leads installations of replacement windows and doors from Pella of Vancouver. Under his or her guidance, Pella-certified professionals install your client's windows and doors for them. These professional installers complete training courses to make sure your client's windows and doors are properly installed and meet Pella's warranty criteria. 

Before they can be hired, Pella makes installers to pass a drug test and background check. Our installers are completely covered by liability and workers compensation insurance. Beyond Pella product warranties, your client's installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this affect your clients? Not only could they see a drop in heating and cooling costs, but they'll help reduce environmental impact. 

The perk of Pella® vinyl windows is that your clients won’t have to paint them. They are made in a variety of colors, so your clients will find a color that complements their house. We don't recommend painting vinyl products; this will invalidate your warranty.

Pella of Vancouver provides services and support that bigger stores simply don’t have. Our professional staff has skill in selling, installing and servicing Pella® windows and doors. Your clients will have a devoted Pella sales team, comprised of a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” Simply call our office, sales representative or project manager with any questions or concerns. We'll get to work handling any issues.

There are a number of reasons why Vancouver-area homeowners pick Pella of Vancouver for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other manufacturers who sell specifically through third-party channels, Pella of Vancouver has a dedicated window and entry door showroom. This unique way of doing business provides your clients with a highly personal experience with the assistance of a local Pella®-certified team. Whether your clients are in the market for the beauty of wood, the strength of fiberglass or the simple maintenance of vinyl—Pella of Vancouver has a top-notch, energy-efficient and sturdy solution.